How it works
A managed service, from booking to every filter change.
Velora installs your system, maintains it and keeps every record in your My Velora account.
1. Choose your system
Pick Essential or Pro, or choose “Not sure – please advise me” when you book. No payment is needed to join the installation waiting list.
2. We check suitability
We confirm your address, kitchen tap and under-sink space before fixing your installation date. A free water test is available if you'd like one first.
3. We install it
A Velora technician fits the unit neatly under your kitchen sink and connects it to your existing tap. No electricity and nothing on your worktop.
4. Enjoy filtered water
Filtered water comes straight from the tap you already use.
5. Velora maintains it
We track and handle your filter changes. On Pro, the relevant filter is changed by Velora every six weeks. The Essential schedule will be confirmed with final manufacturer specifications.
6. Water testing & records
Where we test your water, only actual recorded readings are shown — before and after — in your account.
7. Everything in My Velora
See your system, installation date, next filter change, service history, water-test results, appointments and subscription. Request extra filter changes, service visits or report a problem at any time.